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In today’s Business English podcast we are going to learn some language relating to hotels – in particular the check-in process. In the mp3 dialogue, Christy works at the reception desk of a large hotel, and we will listen as she welcomes a guest and checks him in to the hotel.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz114_A46.mp3(10.93mb)

In today’s Business English lesson, we will study the Hotel industry, and in particular Conference Facilities that you find in many large hotels. Whether you work in the hotel industry, or want to book or reserve conference facilities, you will find the language we learn in this podcast very useful.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz111_B28.mp3(8.83mb)

Whether you work in the hotel industry, or are staying at a hotel as a guest, you will find the language we look at today very useful. Once you’ve arrived in your hotel, you may need to ask for directions, or ask about hotel facilities. In today’s Business English podcast, we will listen as Christy explains to a new guest about the hotel. In the mp3, we will study some of the phrases and words Christy uses to describe the services offered by the hotel.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz104_B26.mp3(8.20mb)

In today’s Business English podcast we are looking at the hospitality industry – in particular, hotels. Christy is in charge of the staff who work in a large hotel, and in today’s mp3, we will study how she reprimands one of the employees for not being polite and courteous to a customer.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz103_A44.mp3(10.94mb)