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being diplomatic

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July 20, 2007
LI-55 Downtoning Language: Modifiers

Business English is about more than begin able to speak English – it is about communicating your ideas in ways other people will want to listen to and accept. In this lesson we examine a basic way to change the structure of your sentence – not the meaning – so that it is softer and more acceptable in a work environment.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz148_A55.mp3(5.47mb)

Difficulty Level: Lower Intermediate | Popularity: 101 | Rating: 0
TOPICS: , | FUNCTIONS: , ,

June 26, 2007
A-24 Downtoning Language: negatives

In this podcast Scott and Jessica discuss “downtoning” or speaking diplomatically. Often there are things we want to and have to say but know that it might offend someone. If you are able to tone down your language and speak diplomatically, you’ll be able to express your ideas in a way that someone else will accept.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz144_C24.mp3(5.10mb)

Difficulty Level: Advanced | Popularity: 38 | Rating: 10
TOPICS: , , | FUNCTIONS: , ,

November 7, 2006
UI-22 Meetings– Managing Interruptions

If you are leading a meeting, you must know how to manage interruptions. In today’s Business English podcast we will listen to Kris as he chairs a meeting. Daniel keeps interrupting, so Kris has to deal with those interruptions – let’s listen to the phrases he uses….

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz90_B22.mp3(9.44mb)

Difficulty Level: Upper Intermediate | Popularity: 68 | Rating: 9
TOPICS: | FUNCTIONS: ,

July 28, 2006
UI-11 Firing: The Good and the Nasty

Firing someone is hard to do. You have to do it, but you don’t want the employee to feel devasted by it. However, sometimes you just want them to go, and you don’t care how you tell them. Today’s mp3 looks at the language of firing and the difference in vocabulary and tone in two different dialogues about firing.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz30_B11.mp3(11.17mb)

Difficulty Level: Upper Intermediate | Popularity: 96 | Rating: 10
TOPICS: , | FUNCTIONS:

July 24, 2006
UI-10 Reacting to Change

In today’s business podcast we will hear some common phrases people use when they have to deal with change. Many people fear change, so most of the phrases are negative or cautious in tone.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz28_B10.mp3(11.48mb)

Difficulty Level: Upper Intermediate | Popularity: 103 | Rating: 10
TOPICS: , , | FUNCTIONS: , ,

July 10, 2006
UI-7 A Performance Evaluation

In today’s podcast lesson we are going to listen in to a performance evaluation between a manager and an employee. Performance evaluations can be difficult, but if they are done in and open, well planned way they can provide many benefits for the company, manager and employee.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz22_B7.mp3(12.61mb)

Difficulty Level: Upper Intermediate | Popularity: 103 | Rating: 8.5
TOPICS: , , | FUNCTIONS:

May 26, 2006
A-1 Giving Feedback

A difficult responsibility for all managers is giving feedback to their staff when the staff performance is unsatisfactory. This is even more difficult if you don’t speak English as your first language, but your staff do. In this podcast you can listen to two managers discuss how to give effective feedback in English.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz3_C1.mp3(14.06mb)

Difficulty Level: Advanced | Popularity: 110 | Rating: 9.3
TOPICS: , | FUNCTIONS: ,

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