Podcast Archive

In today’s Business English podcast, we are looking at the insurance industry, and in particular making a claim on your insurance policy. In the mp3, we will listen to a conversation that takes place between the insurance company representative and a customer who wants to make a claim on their household insurance for water-damage.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz112_C20.mp3(9.82mb)

Difficulty Level: Advanced | Popularity: 106 | Rating: 9.5
TOPICS: insurance, customer service | FUNCTIONS: describing products|services
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In today’s Business English lesson, we will study the Hotel industry, and in particular Conference Facilities that you find in many large hotels. Whether you work in the hotel industry, or want to book or reserve conference facilities, you will find the language we learn in this podcast very useful.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz111_B28.mp3(8.83mb)

Difficulty Level: Upper Intermediate | Popularity: 92 | Rating: 0
TOPICS: hotels | FUNCTIONS: describing products|services
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In today’s Business English podcast, we will be talking about everyone’s favorite – money! In the mp3 dialogue, we’ll listen to Juliette as she goes to the bank to change some of her US Dollars into Euros. Daniel works in the bank, and helps her to exchange her money.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz110_D19.mp3(8.97mb)

Difficulty Level: Elementary | Popularity: 89 | Rating: 0
TOPICS: banking | FUNCTIONS: clarifying|defining, comparing
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In today’s Business English mp3, we will continue to look at the airline industry. When you are traveling somewhere, you often need to take two planes to get to where you want to go – from A to B to C. After the first flight, you need to take a connecting flight to get to your final destination. In today’s dialogue, we will listen as Juliette tries to find out about her connection.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz109_A45.mp3(9.55mb)

Difficulty Level: Lower Intermediate | Popularity: 86 | Rating: 0
TOPICS: airlines, business travel | FUNCTIONS: asking for information
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Today’s Business English mp3 is about telephone calls. Sometimes when you make a business call you need to say why you are phoning – you need to state your purpose. Maybe you don’t know who you need to speak to, or which department you need. Listen to the podcast and study how the different callers state their purpose.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz108_D18.mp3(8.79mb)

Difficulty Level: Elementary | Popularity: 94 | Rating: 0
TOPICS: telephoning | FUNCTIONS: stating purpose
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Insurance is becoming a global industry – so becoming familiar with the language used in this field is very important. In today’s Business English podcast, Christy explains an insurance policy to Daniel. We’ll study some phrases Christy uses in the mp3 to explain a policy deductible and how it can lower your premiums.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz107_B27.mp3(9.64mb)

Difficulty Level: Upper Intermediate | Popularity: 78 | Rating: 7.5
TOPICS: insurance | FUNCTIONS: describing products|services
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In today’s Business English mp3, we will continue to look at the airline industry. When you arrive at the airport and check in, you will be asked some security questions. What do the questions mean? Do you know how to reply to them? In today’s dialogue, we will listen to Kris as he checks in, and Christy asks him the standard security questions.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz106_D17.mp3(9.04mb)

Difficulty Level: Elementary | Popularity: 94 | Rating: 9
TOPICS: airlines, business travel | FUNCTIONS: asking questions
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Today we will continue looking at insurance – in particular, comparing the benefits of different policies. In today’s Business English podcast, we will listen as David explains about the different benefits of each policy to Daniel. In the mp3, we can hear some of the phrases David uses to explain about the pros and cons of each policy.

LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz105_C19.mp3(11.24mb)

Difficulty Level: Advanced | Popularity: 86 | Rating: 5.5
TOPICS: insurance | FUNCTIONS: describing products|services
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