| A-8 PR Problems |

Today’s Business English mp3 deals with describing problems, what causes them and what the effects they have. David, Liz and Kris will talk about PR (Public Relations) problems.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz31_C8.mp3(12.65mb)
| UI-11 Firing: The Good and the Nasty |

Firing someone is hard to do. You have to do it, but you don’t want the employee to feel devasted by it. However, sometimes you just want them to go, and you don’t care how you tell them. Today’s mp3 looks at the language of firing and the difference in vocabulary and tone in two different dialogues about firing.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz30_B11.mp3(11.17mb)
| A-7 Retail Sales |

Sales language is really important. The vocabulary and expressions you or your staff use to sell goods and services can make a customer buy more or walk out of the store with nothing. Today’s Business English lesson includes lots of good tips on what to say or not to say in sales.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz29_C7.mp3(11.77mb)
| UI-10 Reacting to Change |

In today’s business podcast we will hear some common phrases people use when they have to deal with change. Many people fear change, so most of the phrases are negative or cautious in tone.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz28_B10.mp3(11.48mb)
| LI-12 Checking an Invoice |

In today’s mp3 we are going to be checking on invoice details with the Accounts Department. This is a good opportunity to review asking questions and using ‘can’ and ‘could’ when we what to ask about ability.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz27_A12.mp3(12.31mb)
| UI-9 Closing a Meeting |

Today’s Business English podcast is about ‘Closing Meetings’. The dialogue is in four parts: wrapping up, reminders, thank you’s and congratulations and follow-up.
LINK TO DOWNLOAD THIS LESSON(right-click, save as) :
epod_biz26_B9.mp3(10.44mb)
| UI-8 Opening a Meeting |

Today’s dialogue is about ‘Opening Meetings’. The dialogue is in five parts: small talk, welcome, introductions, roll call/apologies and objectives.
LINK TO DOWNLOAD THIS LESSON(right-click, save as) :
epod_biz25_B8.mp3(10.86mb)
| LI-11 Telephone Banking |

In today’s lesson we will listen to someone getting some information about telephone banking. You’ll also get to hear someone describing a product.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz24_A11.mp3(10.24mb)
| A-6 Negotiating for a Raise |

In today’s lesson we are going to listen to someone asking for a raise from their boss. Listen to the mp3, then go to the PDF summary where you can learn some useful tips when asking for a raise.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz23_C6.mp3(11.43mb)
| UI-7 A Performance Evaluation |

In today’s podcast lesson we are going to listen in to a performance evaluation between a manager and an employee. Performance evaluations can be difficult, but if they are done in and open, well planned way they can provide many benefits for the company, manager and employee.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz22_B7.mp3(12.61mb)