LI-2 Telephoning
Today’s lesson is about making contact over the telephone. This is an important skill. You want to be as clear as possible in order to get your message delivered correctly and to the right person.
LINK TO DOWNLOAD THIS LESSON (right-click, save as) :
epod_biz7_A2.mp3(8.59mb)
Difficulty Level: Lower Intermediate | Popularity: 140 | Rating: 10
TOPICS: telephoning | FUNCTIONS: asking for information, stating purpose
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TOPICS: telephoning | FUNCTIONS: asking for information, stating purpose
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Our best show yet?
Comment by Kris/Team EnglishPod — June 9, 2006 @ 5:27 pm
Hi, Kris
Thanks a lot for your working first.
Then I am not sure whether it can be accepted by your team, for us who can’t read the draft, the vocabulary is a big problem. So is it possible for your team to spell the new words when you plan to explain it? Hope it won’t cause too much inconvience for you.
Thanks
Jojo
Comment by Jojo — June 12, 2006 @ 10:11 am
Hello,
My name is Tho. I come from Vietnam.
Comment by leminhtho — June 20, 2006 @ 7:32 pm
Hi Tho, what’s up in Vietnam?
We’ve noticed lots of people signing up from Vietnam - are we famous down there?… if we take a ‘business’ trip to Ho Chi Minh City will fans come up to us and ask for autographs?
Hope you guys continue to listen, we’ll remember you.
Comment by Kris/Team EnglishPod — June 25, 2006 @ 4:36 pm
hi i m come from morrocco , i m looking for good language
Comment by hammouda — August 29, 2006 @ 6:07 am
I’m a Moroccan teacher of English. I’ve been teaching English for 15 years. I want to exchange ideas and experiences in teaching English as a foeign language. My hobbies include,among others, computer science, reading, ESL/EFL.
Thanks.
Comment by mouhssine — October 9, 2006 @ 7:44 pm
hammouda and mouhssine,
Great to hear from you. We’ve got a very international mix here at EnglishPod, with listeners from just about every country, including Morocco.
hammouda: we’re trying to give you the best quality business language. This is language you can use immediately at work. Listen to the podcasts and review the lessons and you’ll see improvement.
mouhssine: it will be great to get your point of view as a teacher of English. The language we teach here is based on the lexical approach. We rarely teach grammar; instead we give students lexical ‘chunks’, pieces of language like collocations and phrases that show students how to use the vocabulary they learn. See our blog to find out more about our approach.
Once again, good to have you both commenting.
Comment by Kris/Team EnglishPod — October 10, 2006 @ 1:55 pm
I’m from Shanghai, China.
So lucky to resceice the messages from On Demand English by chance.
It’s really a very nice platform for our english learners.
Thanks for the great job you have done and what you are going to do.
Comment by Feng — October 27, 2006 @ 10:52 am
Hi Feng,
How did you hear about On Demand English? You seem to have a good command of English - are you a teacher? Your use of the word platform makes me wonder…
For all of you reading out there, platform is a really high level word. It originally meant a raised area to stand on. Then it took on a new meaning especially for politics, of an opportunity to speak or a politician’s ideas and plans for the future. Now it has a lot of tech applications - we use it to talk about a thing or product that gives you the ability or place to do something. Some examples might clear it up:
He waited on platform #5 for the train.
Bush’s election platform displayed his ‘tough stance on terrorism’.
We provide an online platform for learning English.
Words like platform are difficult to know how to use until we see them in context. Sample sentences in dictionaries are great for this (the definitions and translations are not enough). Another way is to use a search engine like Google or Yahoo to search for the word and find thousands of pages where it is used - these pages give you the context - for you to find collocations and sample sentences with the word you’re studying.
Comment by Kris — October 27, 2006 @ 12:04 pm
Hello Kris,
I’m from Vietnam. I found out your OnDemandEnglish 2 weeks ago when searching English learning websites and I coundn’t stop listening your lessons everyday. I was really attracted by your voice. If you can take a trip to Hochiminh City, either a business one or back-packing one, I’ll be more than happy to host you.
Comment by Y — November 28, 2006 @ 5:03 pm
Haha, that’s great!
I’d love to go to Ho Chi Minh City. Hmm… maybe I should ask for some time off work, or do some podcasts live from Vietnam.
Thanks Y,
Kris
Comment by Kris — November 28, 2006 @ 6:13 pm
Good morning Kris,
Why don’t you come here to spend the upcoming Christmas vacation ? We will be honored that Kris from ODE visits Saigon after recent honorable visits of President Bush and the Hollywood superstars Brangelina!!!
Please reply to my personal email if you can make that plan. Have a good day!
Comment by Y — November 29, 2006 @ 12:07 pm
Thanks Y for the invite - it’s my honor, really. However, I already have plans for the holiday.
Perhaps sometime in the future I can make the trip.
Great to hear from you,
Kris
Comment by Kris — November 29, 2006 @ 12:30 pm
Hi Kris, I’m looking for the topic about pursuading someone to accept the invite. Do you have it ???
Comment by Y — November 30, 2006 @ 10:13 am
Y,
You’re quite funny : )
We don’t have the exact lesson you want, but if you go to the persuading/influencing tag in the Podcast Archive (under functions) you can find some lessons with language to help you persuade people.
Best,
Kris
Comment by Kris — November 30, 2006 @ 2:09 pm
Hello Kris!
My name is Zin Wai. I came from Yangon (Rangoon), Myanmar (Burma).
Nice to meet you.
Thanks,
Zin Wai
Comment by Zin Wai — February 1, 2007 @ 7:59 pm
hi,
my name is raj.i am from mumbai city i want to improve my english as i want to work with international contact center. my problem is that i make grammatical mistake while i am communcating with other so plz help me to improve my english and also fluency.
hope rest every thing be fine for u and other who loves u
thanks ……..
Comment by raj — May 13, 2007 @ 3:55 pm
helloo,
i’m agus from indonesia. to improve my english is the aim for my long term goal.
i do like learning english through this EnglishPod, the speaker voice is very interseting and nice to be heard.
but can you provide this program with AV ( audio visual ).
by the way, can i have a video lesson for hospitality industri especially about hotel terminology for all departments which available for example front office department, house keeping and etc, cause i can not find this lesson in “english on demand”
i am looking forward for this
thanks a bunch….
Comment by AGUS — August 14, 2007 @ 1:25 pm